5 technologies that your restaurant should implement in the next ten years

5 technologies that your restaurant should implement in the next ten years

Gastronomy and restaurants are no longer looking sideways at technology and in the coming years we will see surprising things.

Any business related to the restaurant and hospitality industry must improve its establishments and menus in order to offer a pleasant and unrepeatable customer experience.

Technology is, obviously, the most suitable transforming element to achieve more and better experiences. Big restaurants know it, and small ones should know it.

If you want to get started and take your business to the height of the greats, I will mention five technologies in which you should start investing right now.

1. Improve your payment methods

Talking about mobile payments as a trend for the future is already obsolete: it is mandatory.

Try to implement the most modern payment methods used by the Millenials.

Those that grow the most are: Apple Pay, PayPal and Android Pay, but there are many more, such as Skrill, 2Checkout or Stripe.

Do not stay with the classics and with what is fair.

2. Applications that replace POS

Until now we had to invest in point-of-sale terminals in our establishments: to receive payments by card, with mobile, or in cash.

Today you do not need any of that: the customer should be able to pay you from their own device and you, see the payment reflected immediately on yours. Without further complications.

This makes the experience more reliable, fluid, and easy for both of you.

3. Automation of your processes

Imagine this: the customer places an order to pick up, say, a burger and fries from your restaurant. The diner has already paid in the App. Your robot knows it, and begins to cut the French fries with the ‘deluxe’ cut, to bring you the bread and dressings. You arrive and practically, you just have to cook the meat and assemble the hamburger.

It is an automated service with the so-called “Internet of things”. There are already restaurants that have it; but this technology is still not available to everyone.

4. Obtain and process information

Information is the gold of business decisions of all kinds. The study of large amounts of data quickly and obtain analysis based on them, they call Big Data.

Investing in Big Data will guarantee you significantly reduce the risk index involved in investing in a new restaurant, expand the one you have, change the menu, hire more or less staff, or the hours.

With this, you will be able to know how many people Google take out Chinese food, the hours, the average consumption, the demographics of those who order it and their purchasing power. With that you will know how to adapt to that client and take advantage of your competition.

5. Create comprehensive experiences

People don’t want to go to a restaurant and get bored. The hoteliers know this very well: there have always been televisions, chefs put on shows with food, and even integrate the decoration.

But technology offers things that you can take advantage of. There are restaurants that have added virtual reality, taking their guests to the jungle, or to unexpected places with just a pair of VR glasses.

Others add screens, audio equipment, and even actors to add to the experience. You can also make a show of your food, like molecular food restaurants do.

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